Ouch if you are Kathleen Sebelius, this is gonna hurt. The night before she is to testify before congress, CNN has released a document (embedded below) from CGI, the developer of Healthcare.gov, which warned the administration that the Obamacare website was not ready for prime time.
Among the problems described is a lack of access to the central logs so they can check out and make sure it works, no time to perform adequate testing, and Hub Services are intermittently unavailable (which is a fancy way to say the site keeps crashing)
This evidence flies in the face of the Congressional testimony of Medicaid Chief Marilyn Tavenner, who said
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“No, we had tested the website and we were comfortable with its performance,” she said. “Now, like I said, we knew all along there would be as with any new website, some individual glitches we would have to work out. But, the volume issue and the creation of account issues was not anticipated and obviously took us by surprise. And did not show up in testing.”
The names of the people who received this report are on the government were redacted but it would be absurd to believe that the warnings in this report issued just 24 days before Healthcare.gov went live, did not set off alarm bells across HHS and the White House.
This is going to be the subject of many questions during the Congressional hearings tomorrow.